Privacy policy

Last updated: 21. January 2026

This Privacy Policy explains how Forma Creativa (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://formacreativa.co (the “Site”).

Forma Creativa is operated by Design Studio Forma, a registered business based in the Republic of Serbia, providing graphic design and branding services, digital design products, and educational materials.

We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

When you visit the Site or purchase a digital product, we may collect the following information:

Personal Information You Provide:

  • Name and surname

  • Email address

  • Billing information (processed securely via third-party payment providers)

  • Any information you voluntarily provide via contact forms, emails, or newsletter sign-ups

Automatically Collected Information:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data to:

  • Deliver digital products and services

  • Process payments and transactions

  • Communicate with you regarding purchases, updates, or support

  • Send newsletters or marketing emails (only if you have opted in)

  • Improve our website, products, and user experience

  • Comply with legal obligations

3. Digital Products & Payments

Payments are processed through LemonSqueezy, a secure third-party payment provider.
We do not store or have access to your full payment details.

Digital products are delivered electronically. By completing a purchase, you acknowledge that digital goods are non-refundable unless otherwise stated.

LemonSqueezy may collect and process additional information required for tax and VAT compliance.

4. Email Marketing

If you subscribe to our newsletter, we may send you emails about new products, updates, or educational content.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

5. Cookies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Understand user behavior

  • Improve functionality and performance

You can disable cookies through your browser settings if you prefer.

6. Sharing Your Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with trusted third-party services necessary for:

  • Payment processing

  • Email delivery

  • Website analytics

All third parties are required to handle your data securely and in compliance with applicable laws.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, contact us at hello@formacreativa.rs

9. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: hello@formacreativa.rs

Business name: Design Studio Forma

Brand name: Forma Creativa

Country: Republic of Serbia